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Orange Holiday Europe eSIM

(50GB | 40 Countries | 28 Days)

(**Double data bonus when activated prior to 8th October. Total 100GB data!!**)

Regular price CAD $91.00
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Key Features of Europe SIM Card Orange Holiday eSIM

  • 28 Days of service from activation
  • The sim comes with a France based phone number
  • Orange Holiday eSIM can only be used in the following countries: Andorra, Aland islands, Austria, Azores, Balearic islands, Belgium, Canary islands, Corfu, Crete, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe islands, Finland, France mainland, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Rhodes, Romania, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Spain, Sweden, Switzerland, the Cyclades, United Kingdom, Vatican
  • 50GB 4G/5G data (**Double Data Bonus. Receive a total of 100gb data when activated before October 8th 2024.**)
  • Unlimited Minutes to EU & UK mobiles and standard landlines
  • Unlimited SMS to EU & UK mobiles
  • 120 International Call Minutes from Europe to the world (Mobiles & Standard landlines)(Receiving calls also come out of this allowance except in France)
  • 1000 SMS from Europe to the world
  • Mobile Hotspot/Tethering allowed

 

Looking for a Data-Only option? SimCorner now provides a 200GB data-only eSIM for Europe and the UK. You can check out this eSIM Here.

Please read "Things to Know" and "FAQs" section below for more information before purchasing

Things to know

SimCorner is an Australian company that provides international travel eSIM and travel products. Founded in 2012, SimCorner has partnered with some of the world's largest mobile telecommunication providers to take the hassle out of international travel.

Forego the frustrations of sourcing a prepaid Europe eSIM on your holiday and save time by buying online. Choose sims that meet your travel needs and say goodbye to international roaming charges forever.

1) Order your Europe eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

1) Order your travel eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

 

1) Order your Travel eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

 

If you are travelling with another person whilst in Europe, it is important to have the ability to contact one another at any time especially in an emergency. We highly advise that you both purchase a Europe sim so you can keep in touch.

  • This Europe Travel Sim can be used in the following countries; Andorra, Aland islands, Austria, Azores, Balearic islands, Belgium, Canary islands, Corfu, Crete, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe islands, Finland, France mainland, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Rhodes, Romania, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Spain, Sweden, Switzerland, the Cyclades, United Kingdom, Vatican

50GB of Data

(**Double Data Bonus. Receive a total of 100gb data when activated before October 8th 2024.**)

Please note: If you use up your 50GB data allowance, the data for the apps stop working as well. If you feel you will need more than 50GB of Data then please purchase multiple eSIM accordingly

The Unlimited minutes & SMS can be used to make local calls to standard landlines and mobiles within all the Europe countries listed. For example, if you are in France you can call Spanish phone numbers. If you are in Italy you can call Italian phone numbers, etc.

 

International Calling

The sim come with 120 International Call Minutes to the world (Mobiles & Standard landlines) & 1000 SMS (Mobiles & Standard landlines)

Please ensure you dial the country code and any area code for the country you are trying to Call or SMS. For example, Australia is +61 so please ensure you dial +61 followed by the mobile number without the leading zero when texting.

To get the plus (+) symbol you just hold down the zero key on your phone when dialling.

eg;

  • How do I Call Landlines: Dial +61 (Country Code) (Area Code without the zero) (Phone number). E.g./Aus. Landline (Victoria):   +61 3 XXXX XXXX. Instead of the plus (+) symbol you can dial 011 instead.

  • How do I SMS/call an Australian mobile: 

  • Dial +61 (Country Code)(Mobile number – drop the leading zero): Eg/   +61 4XX XXX XXX. Instead of the plus (+) symbol you can dial 011 instead.

 

International Special Numbers

Calls to international special numbers aren't covered by your allowance. These include calls to international premium rate and some international personal numbers.

If you want to use the eSIM longer than 28 days duration, you must first register your identification details at https://travel.orange.com . You are then able to top up using the same link and the different options will be noted after you input your phone number for the sim.

Alternatively, you can purchase multiple sims prior to your travel, based on the duration of your travel and swap them after 28 days usage.

The eSIM is a virtual sim that is bulit into a phone's hardware, and as such there is no physical sim card. Please check the compatibilty section to ensure your specific phone model is compatible, as not all phones are eSIM compatible. You then simply need to follow the instruction we provide at the time of purchase to activate the sim.

Only devices with eSIM or SIM Card and eSIM are compatible. Should you have any queries, please email us at support@simcorner.com**

Devices starting in 2019 supporting eSIM:

  • Apple iPhone:
    • iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max
    • iPhone 14, 14 Mini, 14 Pro, 14 Pro Max
    • iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
    • iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
    • iPhone 11, 11 Pro, 11 Pro Max
    • iPhone XS, XS Max, XR
  • *On iPhone 13 and newer models, you can have two eSIMs activated at the same time.&
  • iPhones from mainland China and iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) don't have eSIM capability.

 

  • Google Pixel: 
    • Pixel 4, 4a, 4 XL
    • Pixel 5, 5a
    • Pixel 6, 6a, 6 Pro
    • Pixel 7, 7 Pro
    • Google Pixel 8, Google Pixel 8 Pro, 
    • Pixel Fold

 

  • Samsung:  
    • Samsung Galaxy S20
    • Samsung Galaxy S20+
    • Samsung Galaxy S20+ 5G
    • Samsung Galaxy S20 Ultra
    • Samsung Galaxy S20 Ultra 5G
    • Samsung Galaxy S21
    • Samsung Galaxy S21+ 5G
    • Samsung Galaxy S21+ Ultra 5G
    • Samsung Galaxy S22
    • Samsung Galaxy S22+
    • Samsung Galaxy S22 Ultra
    • Samsung Galaxy S23
    • Samsung Galaxy S23+
    • Galaxy S24
    • Galaxy S24+
    • Samsung Galaxy S24 Ultra
    • Samsung Galaxy S23 Ultra
    • Samsung Galaxy Note 20
    • Samsung Galaxy Note 20 Ultra 5G
    • Samsung Galaxy Fold
    • Samsung Galaxy Z Fold2 5G
    • Samsung Galaxy Z Fold3 5G
    • Samsung Galaxy Z Fold4
    • Samsung Galaxy Z Fold5 5G
    • Samsung Galaxy Fold 6
    • Samsung Galaxy Z Flip
    • Samsung Galaxy Z Flip3 5G
    • Samsung Galaxy Z Flip4
    • Samsung Galaxy Z Flip5 5G

 

  • The following Samsung devices are NOT compatible with eSIM:
    • Samsung Galaxy A54 5G
    • Samsung Galaxy A55 5G
    • Samsung Galaxy S20 FE 4G/5G
    • Samsung S20/S21 (US versions)
    • Galaxy Z Flip 5G (US versions)
    • Samsung Note 20 Ultra (Versions from the US and Hong Kong)
    • Samsung Galaxy Z Fold 2 (Versions from the US and Hong Kong)
    • South Korea iPhone models may not support eSIM. Please check your exact device model and manual to see if your model supports this feature.

See our bigger list of devices with eSIM capability here

1) Order your Europe eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

Please note, you will need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your device to use the service.

 

Going for longer than 28 Days?

This sim cannot be recharged. If you are travelling for longer than 28 days, please purchase multiple eSIMs accordingly. For example, if you are travelling for 45 days then purchase 2 of these sims and swap them over at the end of the 28 day period.

Your phone number will be a France based phone number. Dial 225 on your mobile phone to receive your phone number

  • Order your travel eSIM online and let us know your travel date. The eSIM will be emailed to you within 24 hours.
  • When you land at your travel destination, follow the steps noted in the email and your eSIM will be ready to use.
  • Your 28 days or service will commence.

Make sure that your device is eSIM compatibility. See our full list of compatible devices. Ensure that you have access to the eSIM email we have provided. You may wish to print this email out so you have a hard-copy of the eSIM. 

When you land at your destination, simply open the email we have sent you and install the eSIM (detailed step by step instructions with screenshots will be provided).

To check your data balance you have used, you simply need to dial #932#. A prompt will show how much data you have used so far.

To check your remaining call and SMS credit, dial #123#

Yes, you are able to hotspot/tether from your phone to another phone or device whilst in the EU or UK.

You simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service.

The mobile data APN settings should automatically update when you insert the eSIM in you phone. If it does not, you need to update the settings so it states the following;

Access Point Name (APN): orange
Username: orange
Password: orange

The sim connects to different networks in different countries.

The features on the eSIM are valid for 28 days from activation.

If you are travelling for longer than 28 days, we recommend that you purchase multiple sim based on the duration of your travel and swap them after 28 days usage.

If you want to use the eSIM longer than 28 days duration, you must first register your identification details at https://travel.orange.com . You are then able to top up using the same link and the different options will be noted after you input your phone number for the sim.

Alternatively, you can purchase multiple sims prior to your travel, based on the duration of your travel and swap them after 28 days usage.

Should you run into any issues with the sim whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

  • Your order number or the name that the order is under along with the SIM number and phone number.
  • Which country you are in currently and whether the sim connects to any network, if so, which network?
  • Did you receive any SMS after you inserted the sim? If so, please send us a screenshot of that message.
  • Message us screenshots of any error message you are getting.
  • What phone model you are using?
  • Any other information about the issue, which will assist us in helping you resolve the issue. 

Should you run into any issues with the sim whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

  • Your order number or the name that the order is under along with the SIM number and phone number.
  • Which country you are in currently and whether the sim connects to any network, if so, which network?
  • Did you receive any SMS after you inserted the sim? If so, please send us a screenshot of that message.
  • Message us screenshots of any error message you are getting.
  • What phone model you are using?
  • Any other information about the issue, which will assist us in helping you resolve the issue. 

Within the same sim card

If someone with the same sim wishes to call you from their phone number they would just need to call you on your France based phone number.

International Calls

If someone who is not using a France based sim card wishes to call they would need to add the France calling code +33 prior to the phone number

For example, if your phone number is 0x xx xx xx xx, then they would need to dial +33 x xx xx xx xx

 

You can also connect them via data based apps such as Whatsapp, Viber, Skype, Messenger, etc .

Within the same sim card

If someone with the same sim wishes to call you from their phone number they would just need to call you on your France based phone number.

International Calls

If someone who is not using a France based sim card wishes to call they would need to add the France calling code +33 prior to the phone number

For example, if your phone number is 0x xx xx xx xx, then they would need to dial +33 x xx xx xx xx

 

You can also connect them via data based apps such as Whatsapp, Viber, Skype, Messenger, etc .

We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our eSIM and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.

If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.

Should you run into any issues whilst using the SIM, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.

If you are travelling to different countries that are noted on the "Countries Coverage" section, then all you need to do is restart your phone as you move from one country to another. The sim will automatically connect to a local carrier.

Should you run into any issues, with network connections as you move from one country to another we encourage you to contact us immediately at support@simcorner.com

Yes, you will have access to all your apps, messages, contacts and emails whilst using this sim. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this sim is that you will have a new phone number. 

1) Order your Europe eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

SimCorner is an Australian company that provides international travel eSIM and travel products. Founded in 2012, SimCorner has partnered with some of the world's largest mobile telecommunication providers to take the hassle out of international travel.

Forego the frustrations of sourcing a prepaid Europe eSIM on your holiday and save time by buying online. Choose sims that meet your travel needs and say goodbye to international roaming charges forever.

1) Order your travel eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

 

1) Order your Travel eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

 

If you are travelling with another person whilst in Europe, it is important to have the ability to contact one another at any time especially in an emergency. We highly advise that you both purchase a Europe sim so you can keep in touch.

  • This Europe Travel Sim can be used in the following countries; Andorra, Aland islands, Austria, Azores, Balearic islands, Belgium, Canary islands, Corfu, Crete, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe islands, Finland, France mainland, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Rhodes, Romania, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Spain, Sweden, Switzerland, the Cyclades, United Kingdom, Vatican

50GB of Data

(**Double Data Bonus. Receive a total of 100gb data when activated before October 8th 2024.**)

Please note: If you use up your 50GB data allowance, the data for the apps stop working as well. If you feel you will need more than 50GB of Data then please purchase multiple eSIM accordingly

The Unlimited minutes & SMS can be used to make local calls to standard landlines and mobiles within all the Europe countries listed. For example, if you are in France you can call Spanish phone numbers. If you are in Italy you can call Italian phone numbers, etc.

 

International Calling

The sim come with 120 International Call Minutes to the world (Mobiles & Standard landlines) & 1000 SMS (Mobiles & Standard landlines)

Please ensure you dial the country code and any area code for the country you are trying to Call or SMS. For example, Australia is +61 so please ensure you dial +61 followed by the mobile number without the leading zero when texting.

To get the plus (+) symbol you just hold down the zero key on your phone when dialling.

eg;

  • How do I Call Landlines: Dial +61 (Country Code) (Area Code without the zero) (Phone number). E.g./Aus. Landline (Victoria):   +61 3 XXXX XXXX. Instead of the plus (+) symbol you can dial 011 instead.

  • How do I SMS/call an Australian mobile: 

  • Dial +61 (Country Code)(Mobile number – drop the leading zero): Eg/   +61 4XX XXX XXX. Instead of the plus (+) symbol you can dial 011 instead.

 

International Special Numbers

Calls to international special numbers aren't covered by your allowance. These include calls to international premium rate and some international personal numbers.

If you want to use the eSIM longer than 28 days duration, you must first register your identification details at https://travel.orange.com . You are then able to top up using the same link and the different options will be noted after you input your phone number for the sim.

Alternatively, you can purchase multiple sims prior to your travel, based on the duration of your travel and swap them after 28 days usage.

The eSIM is a virtual sim that is bulit into a phone's hardware, and as such there is no physical sim card. Please check the compatibilty section to ensure your specific phone model is compatible, as not all phones are eSIM compatible. You then simply need to follow the instruction we provide at the time of purchase to activate the sim.

Only devices with eSIM or SIM Card and eSIM are compatible. Should you have any queries, please email us at support@simcorner.com**

Devices starting in 2019 supporting eSIM:

  • Apple iPhone:
    • iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max
    • iPhone 14, 14 Mini, 14 Pro, 14 Pro Max
    • iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
    • iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
    • iPhone 11, 11 Pro, 11 Pro Max
    • iPhone XS, XS Max, XR
  • *On iPhone 13 and newer models, you can have two eSIMs activated at the same time.&
  • iPhones from mainland China and iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) don't have eSIM capability.

 

  • Google Pixel: 
    • Pixel 4, 4a, 4 XL
    • Pixel 5, 5a
    • Pixel 6, 6a, 6 Pro
    • Pixel 7, 7 Pro
    • Google Pixel 8, Google Pixel 8 Pro, 
    • Pixel Fold

 

  • Samsung:  
    • Samsung Galaxy S20
    • Samsung Galaxy S20+
    • Samsung Galaxy S20+ 5G
    • Samsung Galaxy S20 Ultra
    • Samsung Galaxy S20 Ultra 5G
    • Samsung Galaxy S21
    • Samsung Galaxy S21+ 5G
    • Samsung Galaxy S21+ Ultra 5G
    • Samsung Galaxy S22
    • Samsung Galaxy S22+
    • Samsung Galaxy S22 Ultra
    • Samsung Galaxy S23
    • Samsung Galaxy S23+
    • Galaxy S24
    • Galaxy S24+
    • Samsung Galaxy S24 Ultra
    • Samsung Galaxy S23 Ultra
    • Samsung Galaxy Note 20
    • Samsung Galaxy Note 20 Ultra 5G
    • Samsung Galaxy Fold
    • Samsung Galaxy Z Fold2 5G
    • Samsung Galaxy Z Fold3 5G
    • Samsung Galaxy Z Fold4
    • Samsung Galaxy Z Fold5 5G
    • Samsung Galaxy Fold 6
    • Samsung Galaxy Z Flip
    • Samsung Galaxy Z Flip3 5G
    • Samsung Galaxy Z Flip4
    • Samsung Galaxy Z Flip5 5G

 

  • The following Samsung devices are NOT compatible with eSIM:
    • Samsung Galaxy A54 5G
    • Samsung Galaxy A55 5G
    • Samsung Galaxy S20 FE 4G/5G
    • Samsung S20/S21 (US versions)
    • Galaxy Z Flip 5G (US versions)
    • Samsung Note 20 Ultra (Versions from the US and Hong Kong)
    • Samsung Galaxy Z Fold 2 (Versions from the US and Hong Kong)
    • South Korea iPhone models may not support eSIM. Please check your exact device model and manual to see if your model supports this feature.

See our bigger list of devices with eSIM capability here

1) Order your Europe eSIM from SimCorner

2)You will receive your eSIM via the email address provided within 15 minutes of purchase. The instruction steps will also provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

 

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

 

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

Please note, you will need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your device to use the service.

 

Going for longer than 28 Days?

This sim cannot be recharged. If you are travelling for longer than 28 days, please purchase multiple eSIMs accordingly. For example, if you are travelling for 45 days then purchase 2 of these sims and swap them over at the end of the 28 day period.

Your phone number will be a France based phone number. Dial 225 on your mobile phone to receive your phone number

  • Order your travel eSIM online and let us know your travel date. The eSIM will be emailed to you within 24 hours.
  • When you land at your travel destination, follow the steps noted in the email and your eSIM will be ready to use.
  • Your 28 days or service will commence.

Make sure that your device is eSIM compatibility. See our full list of compatible devices. Ensure that you have access to the eSIM email we have provided. You may wish to print this email out so you have a hard-copy of the eSIM. 

When you land at your destination, simply open the email we have sent you and install the eSIM (detailed step by step instructions with screenshots will be provided).

Your phone number will be a France based phone number. Dial 225 on your mobile phone to receive your phone number

To check your data balance you have used, you simply need to dial #932#. A prompt will show how much data you have used so far.

To check your remaining call and SMS credit, dial #123#

Yes, you are able to hotspot/tether from your phone to another phone or device whilst in the EU or UK.

You simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service.

The mobile data APN settings should automatically update when you insert the eSIM in you phone. If it does not, you need to update the settings so it states the following;

Access Point Name (APN): orange
Username: orange
Password: orange

The sim connects to different networks in different countries.

The features on the eSIM are valid for 28 days from activation.

If you are travelling for longer than 28 days, we recommend that you purchase multiple sim based on the duration of your travel and swap them after 28 days usage.

If you want to use the eSIM longer than 28 days duration, you must first register your identification details at https://travel.orange.com . You are then able to top up using the same link and the different options will be noted after you input your phone number for the sim.

Alternatively, you can purchase multiple sims prior to your travel, based on the duration of your travel and swap them after 28 days usage.

Should you run into any issues with the sim whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

  • Your order number or the name that the order is under along with the SIM number and phone number.
  • Which country you are in currently and whether the sim connects to any network, if so, which network?
  • Did you receive any SMS after you inserted the sim? If so, please send us a screenshot of that message.
  • Message us screenshots of any error message you are getting.
  • What phone model you are using?
  • Any other information about the issue, which will assist us in helping you resolve the issue. 

Should you run into any issues with the sim whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

  • Your order number or the name that the order is under along with the SIM number and phone number.
  • Which country you are in currently and whether the sim connects to any network, if so, which network?
  • Did you receive any SMS after you inserted the sim? If so, please send us a screenshot of that message.
  • Message us screenshots of any error message you are getting.
  • What phone model you are using?
  • Any other information about the issue, which will assist us in helping you resolve the issue. 

Within the same sim card

If someone with the same sim wishes to call you from their phone number they would just need to call you on your France based phone number.

International Calls

If someone who is not using a France based sim card wishes to call they would need to add the France calling code +33 prior to the phone number

For example, if your phone number is 0x xx xx xx xx, then they would need to dial +33 x xx xx xx xx

 

You can also connect them via data based apps such as Whatsapp, Viber, Skype, Messenger, etc .

Within the same sim card

If someone with the same sim wishes to call you from their phone number they would just need to call you on your France based phone number.

International Calls

If someone who is not using a France based sim card wishes to call they would need to add the France calling code +33 prior to the phone number

For example, if your phone number is 0x xx xx xx xx, then they would need to dial +33 x xx xx xx xx

 

You can also connect them via data based apps such as Whatsapp, Viber, Skype, Messenger, etc .

We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our eSIM and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.

If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.

Should you run into any issues whilst using the SIM, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.

If you are travelling to different countries that are noted on the "Countries Coverage" section, then all you need to do is restart your phone as you move from one country to another. The sim will automatically connect to a local carrier.

Should you run into any issues, with network connections as you move from one country to another we encourage you to contact us immediately at support@simcorner.com

Yes, you will have access to all your apps, messages, contacts and emails whilst using this sim. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this sim is that you will have a new phone number. 

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